Find local help
People from all walks of life and circumstances speak to financial counsellors. Financial counsellors are non-judgmental,trained professionals who provide information support and advocacy to people in financial difficulty. Based in community organisations, financial counselling services are free, independent and confidential.
New South Wales
Credit and Debt Hotline: 1800 808 488
Website: http://www.cclcnsw.org.au
Financial Counsellors' Association
of New South Wales:1300 914 408
Website: http://www.fcan.com.au
Australian Capital Territory
Care Financial Counselling Service: 02 6257 1788
Website: http://www.carefcs.org
Salvation Army Moneycare: 02-6247 3635
Website: http://www.salvos.org.au/need-help/financial-troubles/
Lifeline gambling and financial counselling: 02 6247 0655
Victoria
Consumer Action Law Centre: 03 9629 6300
Legal advice for the public:ﾠ 03 9629 6300 / 1800 466 477
Legal advice for consumer caseworkers:ﾠ 03 9602 3326
Website: http://www.consumeraction.org.au
Not-for-profit Victorian Government service providing free, confidential financial counselling for Victorians experiencing job loss or reduced working hours.
Website:
South Australia
Uniting Care Wesley Adelaide 08 8202 5180
referral to a financial counsellor
Northern Community Legal Service: 08 8281 6911
South Australian Financial Counsellors Association:
Website: http://www.safca.info/
Relationships Australia (SA)
www.rasa.org.au
Western Australia
Consumer Credit Legal Service: 08 9221 7066
Financial Counsellors Association of Western Australia:
08 9325 1617
Website: http://www.financialcounsellors.org
Tasmania
Anglicare Financial Counselling Service: 1800 243 232
Website: www.anglicare-tas.org.au
Consumer Credit Advocate, Hobart Community Legal Service: 1800 232 500
Relationships Australia Tasmania: 1300 364 277
Assistance for people affected by gambling
Queensland
phone financial counselling service
Financial Counsellors Association of Queensland
Website: http://www.fcaq.com.au
referral to a financial counsellor
Northern Territory
Somerville Community Services
Darwin 08 8920 4100
Katherine 08 8972 5100
Palmerston Financial Counselling Centre 08 89316200
Website: http://www.somerville.org.au/
Anglicare NT Financial Counselling
Darwin Financial Counselling Service Tel: 08 8985 0000
Katherine Financial Counselling Service Tel: 08 8972 1571
East Arnhem Financial Counselling Service Tel: 08 8987 3022
Top End Financial Counselling Service Tel: 08 8985 0000
Alice Springs Financial Counselling Service Tel: 08 8951 8000
Tangentyere Council Financial Counselling Service
Telephone 08 8951 4257
Website: http://www.tangentyere.org.au/
Dates, dollar figures and rules in these fact sheets were current when written (2012 to 2016) and may have changed. Check with the relevant agency before relying on them.